1. The purchase of one ticket admits ONLY one (1) person for the date and time indicated on the ticket. 
  2. The purchase of tickets for advertising or commercial purposes is not allowed without the written permission of the Eugenides Foundation (EF). 
  3. Only tickets available through official points of sale are considered valid. 
  4. No entry is allowed to the Planetarium, Science and Technology Centre, UTech Lab and Autonomous Systems Laboratory and in general to other spaces of the Foundation that require tickets for entry to holders of tickets with different dates and time. 
  5. Tickets purchase: Before purchasing your tickets, please ensure that you have selected the correct day/time/activity of your visit, because, after completion of your transaction, a refund or exchange of your tickets is only possible under certain conditions.
    In particular:
    - For all events aimed at the general public (except for the public workshops), ticket cancellations are allowed until the start time of the event and are only made in person at the Foundation's cash desk.
    - For the public workshops, ticket cancellations are allowed up to 48 hours before the start time of the event and cancellations are only made in person at the Foundation's cash desk.
    - For the series of public workshops, ticket cancellations are allowed up to 48 hours before the start time of the first session of the series and are only made in person at the Foundation's cash desk.
    In all the above three cases, the refund is made as follows:
    -In the case where the initial transaction - purchase of the tickets has been made at the Foundation's cash desk either by cash or by POS, the refund is made in cash by the cashier. In the case where the initial transaction - purchase of tickets has been made online, the refund is made to the card that was originally charged.
  6. In case of cancellation of the Planetarium show or in case of inability to visit the Science and Technology Center or the UTech Lab Technology Laboratory or the Autonomous Systems Laboratory and in general any other spaces of ​​the Eugenides Foundation where an activity is taking place that requires entry upon issuance of a ticket, due to superior force, bad weather conditions, strike, government bans, technical problem, etc., EF reserves the right to modify the schedule of performances and visits, as well as the date and time of their performance. 
  7. The purchase of a ticket entitles you to attend: a Planetarium show or visit the premises of the Science and Technology Center or the UTech Lab or the Autonomous Systems Laboratory or other premises of the Eugenides Foundation where events are held that require entry after issuing a ticket, only if you accept and comply with the site's operating conditions. 
  8. It is not permitted to enter the Planetarium after the start of the show or the Science and Technology Center, UTech Lab or the Autonomous Systems Laboratory or other spaces of the Eugenides Foundation where activities are held which require ticketed entry with a scheduled entry time. Excludes the Exhibition area of ​​the Science and Technology Center during the weekend. 
  9. Organized groups and schools that have booked or purchased tickets should arrive at least half an hour before the start of the show/program. 
  10. Children under the age of 14 must be accompanied by an adult to allow entry (workshops excluded). 
  11. Entrance to the events of the Eugenides Foundation (planetarium shows, science shows, exhibitions, workshops, etc.) is not allowed for children younger than the age indicated in the description of the event, as mentioned on the website of the Foundation. In any case, children under the age of 5 are not recommended to watch Planetarium shows and participate in experiments and other activities of the Foundation. 
  12. The use of mobile phones is not permitted during the Planetarium shows or the visit to the Science and Technology Center Amphitheater or the UTech Lab or the Autonomous Systems Laboratory or other areas of the Eugenides Foundation where activities are held that require issuing a ticket to enter. 
  13. The use of audio-visual media (video recording, voice recording, photography of Planetarium shows, presentations in the Amphitheatre of the Science and Technology Centre wholly or in part, UTech Lab workshops and Autonomous Systems workshops) is not allowed. The ticket owner accepts that the EF has the right to perform checks to this end. 
  14. Visitors must take care of their personal belongings. The EF will not be held liable in the event of any losses. 
  15. The purchase of the ticket does not allow the holder to receive any goods from the canteens without payment. 
  16. Access to persons under the influence of alcohol or other substances is absolutely prohibited. Carriage of bottles, other dangerous objects or flammable materials is forbidden in all areas of the premises. 
  17. Be informed that security cameras operate on the EF premises. 
  18. Food and beverages are not allowed inside the Planetarium, the Science and Technology Centre, UTech lab and Autonomous Systems Laboratory. 
  19. Smoking is prohibited in all areas of the building. 
  20. Consumers may pay with credit, debit or prepaid card – VISA, MASTERCARD, MAESTRO, DINERS, AMERICAN EXPRESS, UNION PAY. 
  21. EF reserves the right to modify the content of this policy, whenever necessary and without prior warning. We encourage you to check our website periodically for updates.